Returns & Refunds

Our promise

Try Xoxoderma for [30 days]. If your skin doesn’t feel calmer, softer, or more comfortable, we’ll refund your order.

How to start a return

1. Email [returns@xoxoderma.com] with your order number.
2. We’ll respond within [1 business day] with next steps.
3. Once received, refunds are issued to the original payment method within [5–10 business days].

Damaged or incorrect items

If your order arrives damaged or incorrect, contact us within [7 days] of delivery and we’ll make it right at no cost.